TO all who take the time to read this: I bought this unit for my 2020 F350 about 2yrs ago in 2023, during which I opened my own shop up, life got in the way & here my new goodies just sat covered up in the garage. Here we are in almost end of 2025 and I had to make myself an appointment just to finish MY own truck. Install was flawless, except for the instance where I SET THE SPEAKER BOX DOWN ON ONE OF THE STUDS that came up thru the floor and punctured one of the new speakers.....SMH I'm an idiot. Amp kit, the panel for the back wall was awesome. Transferred over the factory amp and it fit right where it was suppose to. I wish I would have made a video for my channel on Powerstroke Tech Talk w/ARod to show you all how I did my wiring. Came out nice. So back to the speakers. I had to tuck my tail between my legs & call up SGS and let the technician know what I had done. He advised me that those speakers have since been updated, my fault...so yes I bought two. Well, now I wanted to see if this stuff worked you know. I felt defeated with the speakers, so now I wanted to see if they at least made some sound. Turned the truck on and the power, hit the bass knob and there wasn't anything. The speakers were barely making any noise. Surely this was not the intended output. At this point the B&O sounded better. So now I need to make another call to SGS and let them know I wasn't pleased. Like man after 2 years, they weren't gonna have anything to do with me. BOY, WAS I WRONG! The technician on the phone was compassionate with my concern and patched me through to the owner Sage. He gave me some instructions after sending him some pictures & would you know I had a bummed out AMP. They 2 day shipped a replacement AMP to me, no questions asked. I CANNOT SAY ENOUGH GREAT THINGS ABOUT MY EXPERIENCE pre and post install. Ohhh and I can't forget, the packaging that this stuff came in was THEE best wrapped components that have come through the mail I have ever seen. I received the AMP 2-days later and immediately installed. I could not get on the phone fast enough with Sage to let him no I was blown away. To ANYONE thinking about OR is on the fence about getting one of these kits, DO IT!!! You will be so happy. To the SGS team, you are true leaders in customer service as I am for all my clients across the US. Thanks so much and have some great holidays coming up!!!
