60-money-back
Shop with Confidence!
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason within 60 days from purchase, you may return complete and like-new products to us for a full refund, store credit, or exchange.
1.

Contact Our Team

Send our team a message letting us know you would like to return your items

2.

Package Your Items

Package your items securely and stick on supplied label

3.

Drop off your package

Drop off your package at a UPS store or hand to your delivery driver

4.

Return Processed

Once we receive your item, we will process your refund, exchange or credit.

RETURN INFORMATION

RETURNS WE ACCEPT

All returns must be postmarked within sixty (60) days of the purchase date. All returned items must be complete and in like-new condition. We may refuse a customer return or charge a restocking fee when the returned item is not like new, damaged or missing parts.

RETURNS THAT ARE NOT ACCEPTED
  • Mismatched serial numbers from the item we sent you.
  • Custom Fabricated Parts.
  • Special Ordered Products.
  • Damaged item due to improperly packaged items for the return shipment.
  • Damage from mishandling, physical damage, water, improper installation.
  • Missing parts or missing the original product packaging.
  • Heavily used products such as subwoofers/speakers with burned voice coils

HAVE QUESTIONS?

Do you have questions not answered above? If so, we want to help! Send us a message below and let one of our team members get the answer to your question.

Phone: (615) 610-1413
eMail: [email protected]
Monday – Friday 9am – 6pm CST

START A RETURN

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number.

PRINT YOUR RETURN LABEL

After receiving an RMA number, place the item securely in its original packaging, and click the button below to create your return label. Be sure to have your order number and zip code ready to complete the form.

REFUND TIMEFRAME

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (4) days from the receipt of your item to process your return or exchange.

Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.