All of the products and brands you see on our website we are authorized to sell. This means all of the products carry a full warranty from the manufacturer along with tech support to ensure you have a positive experience with your purchase. Just like every industry, you can get products that are refurbished, B-Stock or even counterfeit. This is usually the case when you see a drastic price difference from authorized dealers like ourselves vs other online marketplaces. Rest assured, our products are 100% authentic, brand new and you will receive full support on your new products.